Frequently Asked Questions

Below are a number of questions of the type we are frequently asked by people considering booking a tour with us.

If you have a question and it isn’t answered below just contact us and we will get back to you as soon as we can with answers.

Who we are and our safari arrangements?

We’re Kenyan based Destination Management Company representing East Africa destinations where we have knowledge, passion & Professionalism. We offer reliable, holiday services. We sort through the vast holiday options to find the best value for your holiday needs. We offer more than just a holiday; We offer value for money, interested guided experiences for all our clients regardless of age and budget. We make all safari arrangements in cluding hotel/lodges reservations Across East Africa. We have our own fleet and though our clients are from all other the world we do not arrange international flights.

Why should I go on safari in East Africa?

Africa remains the last outpost of raw adven ture, a refuge from the modern world. From the splendor of the Serengeti to the Masai Mara teeming with herds of a million wildebeest, to the pristine beauty o f the Ngorongoro Crater, to the scenic viewing of game parks and reserves; this ancient land and its people offer a travel experience truly unlike any other. Eastern Africa in particular, in our opinion, provides travellers with the highest quality African wildlife and wilderness experience available.

Why big five?

The leopard, lion, elephant, rhino and buffalo were the top of list of traditional fun – hunters who came to Africa. These animals constitute a wish list for many people on safari. The term is a reference from colonial trophy hunting. Hunters ranked African animals as to how dangerous they we re to hunt. This is why hippo and giraffe – despite their stature – are not among this elite, sought – after group.

What is the geographical formation like?

There are four geographical zones. The highlands, the coastal lowlands, savannah grassland, extinct volcanoes plus lakes and rivers. The Indian Ocean is shared also by Tanzania, with great beaches in Mombasa, Zanzibar among other coastal towns. The itinerary usually covers several or all of them depending on personal taste.

What are the road conditions?

In both Kenya and Tanzania, all the major roads are tarred. Not all of them are in good condition bu t accessible. In the National reserves the roads are of earth and rough giving the client a feel of th e jungle.

What is the time difference East Africa?

  • K enya: GMT +3 hours
  • Tanzania: GMT +3 hours
  • Uganda: GMT +3 hours

Is English language spoken widely?

Language is not a problem and English is widely spoken in East Africa. In the tour industry some of the guides also have added languages learnt in the local institutes. These include; German, Spanish, French, Italian, Russian, Chinese, Korean among others.

What kind of people book a tour with East Africa Adventure Tours and Safaris?

Is it a particular age group? Wealthy? Budget? Single young people, solo travelers, single parents, and people from all walks of life and various countries join us for on our tours. We have no age restriction but we do find that most of our clients have a sense of adventure. The groups are made up of single travellers, couples, friends, student groups and families. However, when travelling together in a group each individual needs to have a degree of flexibility and patience.

How far in advance should I book my safari?

It is highly recommended to make arrangements for your safari in advance as far as possible. 4-6 months is most convenient and assures you availability especially during the months of the high season, July-mid September, Christmas-new year. This saves last minute searches which often find you compromising standards and with no guarantee of availability.

If we want the tours which are on fixed departures but we can’t make it on the specified dates, can we travel on the same program on our own dates?

All of the tours which we operate on fixed departures can be tailor-made to your specific travel dates and routing requirements. Please note that it is advisable to book early in order to secure unique space as some of the smaller properties fill up very quickly, especially during the peak season.

We are a group of friends and would all like to travel together – is this possible?

Yes, this is definitely possible! In order for us to propose the most suitable itinerary which will be in line with all of your requirements, just let us know the number of people in your travel group, your intended travel dates and your specific interests and special requests for this trip. Once we have this information we can prepare your itinerary accordingly. Email us your details on info@adventureeastafrica.com

Do you offer custom built holidays or must we always join a group?

Trails of Africa Safaris specializes in arranging safaris and holidays custom built around your own specifications. This is our special niche. Please fill in your requirements in the Inquiry Form provided and submit online for an itinerary plan and a quote. Alternatively, you can drop us an email on info@adventureeastafrica.com and we shall put together a package for you based on your interests and budget.

Would you advice bringing along, my small children for the safari to Africa?

Kenya and Tanzania are great destinations for families. Some of the lodges have arrangements to cater for young ones through children clubs that you can engages them a lot with games and nature activities. Many of the lodges and permanent tented camps have swimming pools that the kids can enjoy. Contact us for children arrangements and you will be informed accordingly. Some lodges do not accept children less than 7 years. If traveling with children indicate in the remarks on the reservation/inquiry form.

I’m travelling alone, will this be a problem?

We welcome single travellers and assure you that whether you are travelling on a tailor-made itinerary or as part of one of our group tours, we will make sure that you have a fantastic time and experience the magical adventures we strive to deliver. Our driver guides are very highly trained, with years of experience in the industry, and are therefore very aware of single travelers who may feel apprehensive and nervous. Rest assured that African hospitality will make you feel as though you are among friends from the very beginning of the tour, and within hours you will be.

What is a single supplement?

The hotels impose a minimal extra fee for single travelers. Safari prices are based on two people sharing a double-room accommodation. In the case of single travelers they pay the per-person and the single supplement fee.

A single traveler can share a room with another single?

In addition, a single traveler can share a room with another single person as long as the other person is of the same sex and on condition they both agree to the arrangement.

Which airlines fly to East Africa?

Many of the major world airlines such as KLM, British Airways, South African Airways, and Swissair a nd Kenya Airways fl y into East Africa several times a week. Nairobi’s JKIA acts as a hub for the East Africa region. With all international flights to Nairobi, you can easily get your connecting flight to Ugan da, Rwanda, Tanzania and Zanzibar.

Airports:

  • Kenya has 4 major I nternational Airports: Jomo Kenya International Airport in Nairobi, Mombasa International Airport in Mombasa, Kisumu International Airport in Kisumu and Moi International Airport in Eldoret; of these 4 airports, the first two are the most used by tourists arriving from outside Kenya.
  • Tanzania has three major Airports: Julius Nyerere Airport in Dar Es Salaam, Kilimanjaro Airport near Arusha and Abeid Karume International Airport of Zanzibar.
  • Uganda has one International Airport: Entebbe International Airport ,
  • Rwanda also has one airport: Kigali International Airport

Flights to Kenya:

KQ, BA, Virgin, SN Brussels, SAA, Qatar, Emirates, Etihad, Egypt Air, Swiss Air, Turkish Airline, KLM, Gulf Air, Air India, Air Mauritius, Air France, Alitalia, Air Madagascar, Royal Jordanian Air, Korea Air

Do I need Travel Insurance?

It is always advisable to have travel insurance while visiting East Africa just like any other parts of the world. It comes in handy incase of evacuation from remote National Parks. An element o f personal risk that is of hazardous nature is involved in all the expeditions. Although these can be purchased in K enya it much better to take comprehensive travel insurance cover in your own countries to cover any flight irregularities, baggage loss or d elays, as well as your travel during your entire holiday in Kenya.

Best Safari Time To Travel?

Almost all the parks have great sightings all year round. Due to different habitats of the parks and reserves an overland safari comes handy and many maintain t hat June to September is the best time for Kenya and April to June, October – December for Tanzania. Bottom line is that all year round there is plenty of wildlife to see and great birding activities. The mentioned months usually have less vegetation and wildlife can be viewed with relative ease. The nature reserves are at the time a bit crowded and as such recommended to make reservations much in advance.

What are the East Africa Entry Requirements?

A passport and visa are required for U.S. citizens traveling to Tanzania, Kenya or Uganda. Your passport should be valid for at least six months past your arrival date. Please make sure you have at least 2 blank pages in your passport. Please note that all travelers flying to Tanzania via or in transit th rough a Yellow Fever Infected Country such as Kenya, Ethiopia and Uganda are required to show proof of the Yellow Fever Vaccination Certificate. For example, this would include those persons flying to Tanzania through Nairobi, Kenya on British Airways, Vir gin Atlantic Airways, Swiss Air, Kenya Airways, Brussels Airlines, KLM and Emirates. Please see the health section for further information.

Tanzania Visas

East Africa Adventure Tours and Safaris is proud to offer VIP Tanzania visa service to all of our clients arriving into Kilimanjaro Airport. All Tanzania visa fees are included in the price of our safaris and your Tanzan ia visa will be issued immediately upon arrival at Kilimanjaro International Airport. Our dedicated visa spe cialist will meet you in the customs area upon arrival. He will have your name posted on a sign and will stamp your passport with your Tanzania Visa enabling you to avoid the long lines and confusion at customs. Each person will simply need to provide a valid passport and we will take care of everythin g else. Please make sure you have at least 2 blank pages in your passport. After your visa is issued, you will be escort ed outside of customs and immediately transferred to your hotel. We are unable to issue Tanzania visas at the Dar es Salaam airport. Fo r those persons arriving into Dar es Salaam, you will need to obtain your own individual Tanzania Visas upon arrival at a cost of $100 pe r person. Simply fill out the short form upon arrival into Dar es Salaam.

Kenya Visas

A visa is required to enter Kenya and can be obtained on arrival by paying USD 50 for a single entry. Because most flights arrive at Jomo Kenyatta International Airport round about the same time in the morning, there can be considerable delay in obtaining a visa on arrival. It is therefo re highly recommended that visitors obtain their visas from the nearest Kenya Embassy located in their country of domicile before departure. The Kenyan immigration authorities require that all travelers have two bl ank pages, clearly marked “VISA” and free of any other entry/exit stamps reserved in your passport for the exclusive use of Kenya Immigration stamps.

Uganda Visas

Those individuals traveling to Uganda on a gorilla and/or chimpanzee safari extension will be requir ed to pay for Uganda visas upon ar rival. Uganda visas cost $50 per person (US dollars) and are easily obtained upon arrival at Entebbe International Airport by filling out a simple and short customs card. As soo n as you walk into the customs hall, there will be several desks with blank reg istration cards. Simply fill out the card with your personal details (address, passport number, date of birth, etc.) and proceed to the k iosks to submit the $50 per person visa fee.

What kind of safari do you offer?

East Africa Adventure Tours & Safaris offer the lodg e safaris, fly – in, permanent tented camps, budget mobile camping. All of these are available for both of our Kenya and Tanzania safaris. More specific information is avai lable on request.

  • Lodge safari: Our safari guides drive you from lodge to lodge and do game drive excursions in each of the park/ reserves visited. These are facilities in the nature reserves. These offer great comforts. Works wel l for families with children and services such swimming pools, restaurant, bars are available.
  • Permanent tented camp safari: Permanent tented camps are facilities in the nature reserves and are really permanent facilities. Safaris are operated by vehicle or fly – in packages. Accommodation varies from comfortable to luxurious tents. Usually these camps accommodate up to 50 or less people. They are facilities for smaller group of clients. This adds a personal feeling of closeness to the nature. Furniture such as chairs, beds are included . Hot showers, cold water and flashing toilets.

What type of vehicles do you use on safari?

East Africa Adventure Tours and Safaris uses both 4×4 Landcruisers as well as safari mini – buses with open hatch (roof). All the vehicles have long distance two – way radios and maintained to provide great comfort during the drives.

How many people do you need for a safari to take off?

Our safaris are guaranteed to commence with a minimum of 2 people (However we still offer safaris for single travellers on their own when requested). All our vehicles are 7 – seaters. For safaris with more than 7 people we use 2 vehicles. Each person is assured a window seat.

What Kinds of accommodation o you have in East Africa?

This depends on personal taste and varies from Luxury safari lodges, hotels, bed & breakfast, Luxury tented camps and camp sites. Whatever your choice, advance booking is recommended.

  • a) Permanent Lodge; These are hotels that have fully constructed structures with all en – suite rooms (with toilet and bathrooms inside each room). They have high level of comfort and works well with families with children as the y always have swimming pools and children playground and facilities.
  • b) Tented camps are of two varieties. Luxury Tented camps are spacious and are built on designated permanent sites. All of them have fitted with private bathroom facilities with hot showers and flushing toilets. Standards of hygiene and levels of comfort are extremely good. Security is given the highest considerations with each block of tents having its own armed guards. Most of the tents in this category are surrounded by an electric fence to keep wild animals at bay. Food is fresh and brought in regularly by the many light aircrafts that serve these camps. The camps are safe for both adults and young children.
  • c) Basic Camping: The second category are basic tented camps. These are pitched on temporary sites with basic outdoor bathroom facilities. Levels of comfort in bas ic camps are modest.
  • What can one expect to pay for accommodation in East Africa?
    This varies drastically depending on where you are staying and the level of luxury and exclusivity you are looking for. For lodge accommodation, one can expect to pay anything from $75 (US Dollars) per person per night upwards. The upper limit for extremely up – market accommodation stretches up to $600 per person per night. The cost of accommodation generally includes all meals. At certain lodges it will include various activities and certain drinks as well.

From June – September the evenings can be quite cool. Be ready for this and pack some warm clothing for the evenings. Be ready to m eet with an unexpected showers but this doesn’t lower the temperatures too much. Always have with you a wide – brim hat, insect repellant, sunscreen and sunglasses. Force yourself to drink water, lots of it, if you want to avoid headaches and lethargy from dehydration.

What type of clothing should I pack?

The type of clothing to pack depends very much on where you intend to spend most of your holiday in east Africa; In inland areas (Nairobi, Arusha, in National Parks and in Uganda and Rwanda) there is pleas ant climate throughout the year with bright sunny days giving way to cool evenings. Light cottons for daywear with something more formal for eveningwear is recommended. On the other hand, along the coastal strip (Mombasa, Malindi, Lamu, Zanzibar, Dar Es Sa laam) it is hot and humid throughout the year. One or two piece bikini is normal daywear on the beaches but it is not permitted to go topless on th e beach and nude bathing is illegal. More formal clothing – light wrappers made from the famous khanga, for e xample, is an all time evening favourite with most tourist. Shorts and slip – slops in the lobby and dining hall areas is frowned upon. On the higher altitudes for example the Mt. Kenya and Mt. Kilimanjaro region and in most safari park s, a sweater will be essential as the evenings are fairly chilly. Other essential items to carry include wide – brimmed hats, good walking shoes, sunglasses and binoculars.

What do I need for my day pack?

The following are the items you need for your day pack (what you need eac h day when heading out to the safari with the driver) * Sunglasses * Lip balm (SPF 45) * Facial cleansing clothes (“Olay Daily Fac ials Express” or similar) * Mints or chewing gum * Tylenol or Advil * Small notebook and pen * Sunscreen (SPF 50 or higher) * Safari hat * Pony – tail holder * Kleenex * Pet – waste bags * Hand – sanitizer * Insect repellent* Money/passport wallet * Camera

Any special dietary requirement can be catered for. For this inform us in advance and will be organized accordingly. On your itinerary you will see these letters , B,L,D. These are abbreviations. Each stands for: B > Breakfast, L > Lunch, D > Dinner. Gourmet cooks bake fresh breads, and produce soups, salads, and entrees that could easily grace tables at top restaurants around the world. Meals are international in flavor with soups, salads, cold meats, pasta dishes, meat and fish dishes, and breads. Your day normally starts with tea and biscuits before your morning activity. Returning to your lodge or camp late morning, brunch is enjoyed – cereals, fruit, bacon, eggs, sausage, and toast. Buffet lunches are typical with a warm dish such as stew served with salads, quiches and cold meats. Dinner consists of an appetizer followed by meat, fish and pasta dishes served with assorted vegetables and sauces. Dinner is followed by coffee (or tea), cheeses, and gorgeous desserts.

Is it safe to drink tap water?

Most tap water is safe but it is highly recommended that visitors drink bottled water which are in plentiful supply even in remote areas. In all our vehicles, we supply clients with 2 bottles of water per day while lodges and camps daily allocation of water in your rooms and where more is needed, they have plenty of water for sale in their restaurants.